Shipping Policy
At Valobella, we aim to deliver your orders quickly, safely, and at no extra cost.
1. Free Shipping Nationwide
- We proudly offer free shipping across the Philippines for all orders, regardless of size or value.
- No hidden fees, no minimum purchase required.
2. Delivery Timeframes
- Metro Manila: 3–5 business days
- Provincial Areas: 5–7 business days
- Remote Locations: May take up to 10 business days depending on courier availability
3. Order Processing
- Orders are processed within 24–48 hours after confirmation.
- You will receive a tracking number once your order has been dispatched.
4. International Shipping
- Currently, we only offer free shipping within the Philippines.
- For international orders, shipping fees will be calculated at checkout.
5. Responsibility
- Valobella is not liable for delays caused by couriers, customs, or unforeseen circumstances.
- Please ensure your shipping details are accurate to avoid delivery issues.
6. Contact Us
For questions about shipping, please reach out to us:
- Email: shipping@valobella.com
- Phone: +63 2 1255 5622
- Address: Valobella Atelier – Makati City, Metro Manila, Philippines