Terms and Conditions
Welcome to Valobella. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General Use
- By visiting our site, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.
- You agree not to misuse the website, disrupt services, or engage in fraudulent activities.
2. Products and Services
- All products displayed are subject to availability.
- We reserve the right to refuse or cancel orders if stock is unavailable or if errors occur in pricing or product information.
- Images and descriptions are for illustrative purposes; slight variations may occur.
3. Pricing and Payment
- Prices are listed in local currency and may change without prior notice.
- Payments must be made through approved methods (credit card, debit card, or other secure gateways).
- Valobella is not responsible for additional bank charges or currency conversion fees.
4. Shipping and Delivery
- Delivery times are estimates and may vary depending on location and courier services.
- Valobella is not liable for delays caused by customs, courier issues, or unforeseen circumstances.
5. Returns and Refunds
- Returns and refunds are governed by our Returns & Refunds Policy.
- Customized or personalized items are non-returnable unless defective.
6. Intellectual Property
- All content on this website (logos, text, images, designs) is the property of Valobella and protected by copyright laws.
- You may not reproduce, distribute, or use our content without prior written consent.
7. Limitation of Liability
- Valobella is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the value of the product purchased.
8. Privacy
- Your personal data is handled in accordance with our Privacy Policy and the Philippines Data Privacy Act of 2012 (RA 10173).
9. Governing Law
- These Terms and Conditions are governed by the laws of the Republic of the Philippines.
- Any disputes shall be resolved under the jurisdiction of Philippine courts.
10. Contact Us
For questions regarding these Terms and Conditions, please contact:
- Email: legal@valobella.com
- Phone: +63 2 1255 5622
- Address: Valobella Atelier – Makati City, Metro Manila, Philippines